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Telephonist

Grade A

Main area
Estates and Facilities
Grade
Grade A
Contract
Permanent
Hours
Part time: 31 hours per week (31 per week)
Job ref
386-SSL2702243
Site
YDH
Town
Yeovil
Salary
£19,121 Per Annum/Pro Rata
Closing
29/10/2020 23:59

This advert for a vacancy with Simply Serve Limited appears under the authority of Yeovil District Hospital NHS Foundation Trust.


 

We are currently looking for dynamic individuals to join our switchboard which is part of the Estates and Facilities team, as a Telephonist.

You should have excellent customer service skills, be a great team player and be able to multi-task and prioritize, with experience of working within a contact centre. We are looking for people who are happy to use their initiative and have great communication skills.

The role involves answering calls to the Trusts busy main telephone number as well as dealing for example with emergency requests such as bleeping key hospital staff to alert them, looking after visitors to the Trust and dealing with their requirements.

The hours of work are between 22:30 and 07:30, 14:00 – 18:00 and 15:30 – 22:30 on a Saturday and Sunday. The switchboard is staffed seven days a week. The hours per week are 32 based on a 3 week Rota.

We are looking for successful candidate to start as soon as possible.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gary Starrs
Email address
gary.starrs@ydh.nhs.uk
Additional information

Gary Starrs

gary.starrs@ydh.nhs.uk